Hawa Frank Mgode is the EFC Tanzania Microfinance Bank Limited Operations Director. She is responsible for assuring the effectiveness of the internal operational controls, maintain and exceed established target and quality standards, provide departmental budget management oversight, lead timely product testing and roll out processes, defining effective policies and procedure that assure efficient operation and eliminate bottlenecks that affect inter-departmental productivity.
Before joining EFC Microfinance Bank Limited MS Mgode worked with FINCA Microfinance Bank from July 2012 as Manager Banking Operations overseeing the overall banking operations as well as with specific details that required for improving operating policies, process, system, checks and controls.
MS Mgode is a Tanzanian over 35 years of experience in banking industry with Advance Diploma in Banking from Institute of Finance Management (IFM). She started her career at the former NBC in 1980 up to 1997, after split she joined NMB up to 2009, where she moved through different levels at Branches up to Head Office Operation department as Manager Clearing and Central Data processing and member of Equinox System Implementation team, where she successfully managed to establish the Central Data Processing department (Branch back office processes), Automated Cheque and EFT Clearing process, Writing Branch operational procedures as well as Clearing and Central data processing procedures to support end user in Equinox System. From 2010 - 2012 she participated in a major Reconciliation Project for cleanup of Suspense Accounts in NMB Bank and member of Flex cube implementation team.